The Official Airport Assistance Network of the World Airports
The Official Airport Assistance Network of the World Airports
A large volume of passengers arriving and/or departing simultaneously at CGK can cause congestion at the security and immigration lines. AirportAssist can take care of the handing over of passengers through the necessary processes as efficiently and coordinately as possible. This is a great service for business travellers, families, the elderly and the busy.
Meet and Greet service is a service where the group's members are greeted at the Jakarta Airport personally. On arrival and departure, the abandonors are informed, and escorted on arrival and departure from the airport to guide them through the terminal to collect bags and/or onward travel.
Everywhere else, the Jakarta Airport is equipped with airline lounges that offer separate lounges in Terminal 3. Discover which room is the correct one to go in and then, without wasting time in the big terminal with AirportAssist, assist the travellers to move to the right room. Depending on the airline status, ticket class, airline membership or airline conditions, the individual airline lounges offer access via the individual airlines.
CGK's VIP Airport Assistance is all about privacy, comfort and personal coordination. AirportAssist can support users of the airport when boarding to other means of transport, at the airport, at check-in, as well as when picking up and dropping off luggage. Appropriate for executives, high-profile passengers, families and travellers who require one-to-one assistance on the way to their airport destination.
The size of the terminals and the distance that families must cover when walking around in CGK could be tiring for the elderly and travellers with reduced mobility. AirportAssist can arrange for a wheelchair and accompany you around the airport when travelling with children and/or bags and mobility impairments, making it easier to travel internationally and domestically.
Baggage assistance is provided to assist passengers with the movement of their luggage between the terminal entrance, check-in, baggage reclaim and onward transportation. Useful for groups and travellers who bring more than 3 pieces of luggage, particularly after their long journey from abroad and before they travel to other destinations in Indonesia.
The change of terminals or walking a long distance at CGK might be needed. AirportAssist can help the passenger to locate their transfer, security and departure gate. It is more useful for passengers who come from and go to an international flight or for those who visit Jakarta for the first time.
